Monday, July 19, 2010

Volvo / Subaru in Augusta, GA! Why US?

"Customer satisfaction" has been more than just an advertising buzz phrase at the Gerald Jones Dealer Group.Each of our customers, whether they purchased an automobile or visited us for parts or service, receives a follow up phone call from us asking them to evaluate their experience at Gerald Jones. Many auto manufacturers now conduct a satisfaction survey of the vehicle that someone purchased, but we do our own evaluation. We want to provide the best possible service for our customers before, during and after the sale."
That commitment to service goes far beyond the traditional hours of operation of most automobile dealers. Andy recalls a telephone call to his home at two o' clock in the morning from a lady traveling alone who needed a tow truck. "She told me that my card was the only one she had in her purse and she didn't know who else to turn to at that time," he relates. "I was able to contact an emergency repair service for her, and I phoned a friend of mine who lived in the area where she was stranded. He drove to meet her, and waited with her until the emergency vehicle arrived. A few days later, her husband, who had been out of town at the time, phoned to thank me. We want to go the extra mile for the people who trust in us for their automotive needs." Come see why our customers say "WOW THAT'S A LOW PRICE " and asking for Misty Jackson assures you the best possible deal and the easiest!